Platform Upgrade: Important Customer Information

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Platform Upgrade: Important Customer Information

Southeastern Bank is implementing a major technology upgrade that will transform your banking experience. The transition from our existing system to our new system begins the afternoon of Thursday, August 3rd and will be completed Monday, August 7th.

The information below is your guide to our new banking platform. We are excited about the enhancements our customers will enjoy after implementation is complete. The new platform means changes for internet banking, mobile banking and voice banking, as well as the timing of mailed statements and eStatements during the transition. Bill pay, debit cards and ATMs will not be affected.

As a Southeastern Bank customer, it is very important you read the information below to understand the rollout of the new platform, learn about the new login information, see what changes affect you and review the timeline.

New Platform Enhancements for Mobile and Online Banking include a more modern user interface for a better user experience, the availability of positive pay for commercial customers and in September, the ability to initiate Conversations within the app. Additional overall upgrades include easier onboarding of new deposit accounts in branches and by early 2024, the ability to open deposit accounts online.

Have Questions? We’re Here to Help! Call us at 1.855.526.0252. Beginning August 3, our help line will be open until 8 p.m. for a few weeks, including Saturday and Sunday. CLICK HERE to  learn more about the new platform, including what is changing and how the changes impact you. 

About Us: Southeastern Bank, established in 1888, has a long history of serving its customers and communities. From checking accounts and loans to investments and more, Southeastern Bank has the financial products you need most. Southeastern Bank has 10 locations throughout coastal Georgia and northeast Florida that include Brunswick, Callahan, Darien, Eulonia, Folkston, Hilliard, Kingsland, Nahunta, Richmond Hill and St. Simons Island.

Coronavirus Preparedness

To our customers and friends:

With the Coronavirus (COVID-19) a dominant topic in the news and in our communities, I want to provide you, our valued customer, with an update on how Southeastern Bank is working to continue to meet your financial needs at this challenging time.

Our highest priorities are the health and safety of our staff, our customers and the well-being of the communities we serve.  To that end, like many banks, we have activated our Pandemic Contingency Plan as a precautionary step in response to COVID-19.  Our Plan follows guidance from the Centers for Disease Control and Prevention (CDC), state and local public health agencies and our bank regulatory authorities.  Invoking the Plan ensures that we have the right level of resources and risk management devoted to your health and safety while maintaining banking operations during this time of public health and economic stress.   Unlike the common flu, there are enough unknowns that caution is warranted, and we will adjust our Plan as needed.

While not a comprehensive list, the Plan calls for:

  1. Increased cleaning and sanitization efforts in our locations while reinforcing healthy habits for our staff;
  2. Keeping our products and services fully available to you, through our branches and 24/7 through digital banking;
  3. Monitoring the financial markets and discussing options for customers to meet their changing financial needs;
  4. Limiting business-related travel until further notice and using teleconference capabilities instead; and
  5. Enhanced risk monitoring and management.

Southeastern Bank has been serving our customers for more than 130 years, and in that time, we have navigated numerous economic and environmental issues that have impacted our customers, our employees and our broader community.  Our objectives are not only an exercise in limiting business disruption, but of leadership in a time of need. We are in this together, and if there is anything that we can do to assist, please do not hesitate to contact us.

As always, thank you for the opportunity to serve you.

Cornelius P. Holland III
President
Southeastern Bank
Con.Holland@southeasternbank.com

Find Mortgage Success with Southeastern Bank!

Mortgage Success with Southeastern Bank

At Southeastern Bank, we know buying a home is a big deal! And whether this home purchase is your first, you’re looking to downsize or you’re buying an investment property or second home, Southeastern Bank is here to help. And our partnership with Quicken Loans Premier provides even more financing options.

Our mortgage lenders focus on helping you understand the mortgage amount that fits your budget; in fact, many of our customers stop by before they start shopping for a home in order to pre-qualify.  Knowing how much home you can afford means you can focus on the homes that are a fit right from the very start!  And we help match you with your best option, including rate, term and closing costs.  We understand the importance of this decision – and that you need a lender you trust to help guide you.

If you’re ready to take the leap and buy that first home, dream home or retirement home, give us a call. Our mortgage team has all the tools you need to buy the home that fits your budget, and we’re committed to helping you complete your journey.  We won’t rest until those front door keys are in your hand! Why wait? Call us today! Find contact information for your local Southeastern Bank branch here.

About Us: Southeastern Bank, established in 1888, has a long history of serving its customers and communities. From checking accounts and loans to investments and more, Southeastern Bank has the financial products you need most. Southeastern Bank has 10 locations throughout coastal Georgia and northeast Florida that include Brunswick, Callahan, Darien, Eulonia, Folkston, Hilliard, Kingsland, Nahunta, Richmond Hill and St. Simons Island.

Online Shopping During the Holidays

Tis the Season for Safe Online Shopping

 

Shopping online has become second nature for many of us – the internet offers convenience not available from other shopping outlets. Two clicks and a package is on its way! Unfortunately, the internet is also convenient for hackers and scammers, giving them numerous ways to access shoppers’ personal and financial information. Scammers who obtain your information can use it for their own financial gain, either by making purchases themselves or selling your information to someone else.

Southeastern Bank, along with the U.S. Computer Emergency Readiness Team (US-CERT), wants you to stay protected this holiday season. Check out these quick tips:

  • Do business with reputable online vendors and remember, if it sounds too good to be true, it probably is!
  • Make sure the website shows https in the URL; the “s” indicates a secure site.
  • Be wary of emails requesting your financial information.
  • Download and begin using Southeastern Bank’s Shazam BOLT$ app for added protection on your debit card; click here to learn how the BOLT$ app can help protect you.
  • Monitor your account(s) and alert us immediately of any suspicious activity.

Have questions?

 

Call or stop by any Southeastern Bank branch and we’ll be glad to assist you with the BOLT$ app or other inquiries.  The holidays are a time to celebrate and enjoy the season without having to worry about identity theft or other online scams.

About Us: Southeastern Bank, established in 1888, has a long history of serving its customers and communities. From checking accounts and loans to investments and more, Southeastern Bank has the financial products you need most. Southeastern Bank has 10 locations throughout coastal Georgia and northeast Florida that include Brunswick, Callahan, Darien, Eulonia, Folkston, Hilliard, Kingsland, Nahunta, Richmond Hill and St. Simons Island.

The State of Small Business Conference – June 24th

On Wednesday, June 24, 2015, from 11:00am to 1:00pm at the Savannah International Trade and Convention Center, the Title Sponsors; SCORE and Wells Fargo will present: The STATE OF SMALL BUSINESS. Reports will be issued by 10 area experts that will have 3 minutes each to present their information on measurable benchmarks relating to our Small Business Community. The FREE conference will take place at the Savannah International Trade and Convention Center located at 1 International Drive.

The STATE OF SMALL BUSINESS is a yearly event where small business owners can get a true measurement of local economic numbers.

This event is free. Lunch will be served after the presentations. To reserve a seat please RSVP to SCORE at 912.652-4335 or click here.

SCORE and Wells Fargo Bank are the title sponsors for the STATE OF SMALL BUSINESS. Other sponsors include The Bowen Law Group, Joe Marchese Construction, Liquid Capital Financing Success, Savannah Coffee Roasters, Buy Local Savannah, The Savannah Chamber of Commerce, TJS Deemer Dana CPA, Cecilia Russo Marketing and Carriage Trade PR.

About Us: Southeastern Bank, established in 1888, has a long history of serving its customers and communities. From checking accounts and loans to investments and more, Southeastern Bank has the financial products you need most. Southeastern Bank has 10 locations throughout coastal Georgia and northeast Florida that include Brunswick, Callahan, Darien, Eulonia, Folkston, Hilliard, Kingsland, Nahunta, Richmond Hill and St. Simons Island.

Camden County Lunch & Learn June 3rd “Protect Yourself at Home and on the Internet”

Make the most out of your Wednesday, June 3rd lunch break by networking with other Camden County Chamber members while enjoying a free, short 60-minute educational session.
Bring your own lunch, and plan for an informal & informative program.

For more information, or to present at our next Lunch & Learn series, please contact Shauna Spann at Shauna@CamdenChamber.com or 912-729-5840.

Program topics include:

  • ” Securing ourselves on the Internet” Thomas Chapman of Bhosted will present “We are taught not to take candy from strangers, but we do it every day on the Internet”
  • “Secrets to Keep your Home Mold Free” Presented by Rana Killough of Paul Davis Emergency Services of Camden
  • ”Maximize Your Chamber Membership” by Steven Sainz, Camden County Chamber of Commerce

Read more and register here.

About Us: Southeastern Bank, established in 1888, has a long history of serving its customers and communities. From checking accounts and loans to investments and more, Southeastern Bank has the financial products you need most. Southeastern Bank has 10 locations throughout coastal Georgia and northeast Florida that include Brunswick, Callahan, Darien, Eulonia, Folkston, Hilliard, Kingsland, Nahunta, Richmond Hill and St. Simons Island.