Travel Tips & Using Your Debit Card

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Travel Tips & Using Your Debit Card

Are you making plans to travel soon? Call us if you plan to be out of the area and we will add travel notes to your account.  We also recommend taking more than one form of payment so you’ll be prepared for any unexpected needs.

No matter where you are, when making a purchase with your debit card, we encourage you to choose Debit and Enter your pin to authorize your purchase. Fraud blocks may be in place for certain stores and these blocks will usually decline a Credit or signature-based transaction.  Blocks are necessary when we see fraudsters targeting specific stores or types of transactions.  Signature-based transactions may also be blocked for certain states due to fraud activity. Please know that your debit card will work for pin-based transactions, including ATM transactions, in all states.  Call us if you have questions. The security of your account is our top priority at Southeastern Bank.

International ATM and debit card transactions, including Mexico, Canada and the Caribbean, remain blocked for your protection as well. If you plan to travel outside the United States, contact us before you leave so we can update your card for international transactions. 

Coming Soon – Chip Cards

Chip cards will be issued this summer, eliminating the need for many of these blocks.  Stay tuned for more details on the upcoming chip cards and other debit services!

Please contact us with any questions.  Also, know we will never text, email or call asking you for confidential information.

About Us: Southeastern Bank, established in 1888, has a long history of serving its customers and communities. From checking accounts and loans to investments and more, Southeastern Bank has the financial products you need most. Southeastern Bank has 10 locations throughout coastal Georgia and northeast Florida that include Brunswick, Callahan, Darien, Eulonia, Folkston, Hilliard, Kingsland, Nahunta, Richmond Hill and St. Simons Island.